portousSoftware house

Work

Work

Twenty-eight pieces of work, grouped by what they are. Every number on these pages comes from the product itself: analytics, databases, release notes.

01 · Products

Apps and platforms people use every day, some of which we still run ourselves.

Built and run by PortousMobile apps · Custom software & integrations· Palestine

PalEat

PalEat is the app people across Palestine use to order from restaurants, supermarkets, cafés, butchers, pharmacies, florists and shops, pay by card or Apple Pay, and watch the rider come to the door on a live map. It sends parcels with Box, gives money back with PalEat Cash, and speaks Arabic and English. Portous built it, runs it, and ships a new version every couple of weeks.

Built and run by PortousMobile apps · Custom software & integrations· Palestine

Al Manara Dental

Dentists and clinics browse Al Manara's full catalogue, order supplies and request quotes for equipment from their phone, instead of sending WhatsApp messages and waiting for a call back. Anyone can browse. A clinic uploads its licence and gets approved before it can see prices and order. Arabic, English and Hebrew, on iPhone and Android, with a website that sends people to the right store.

Built and run by PortousWeb platforms · Custom software & integrations· Palestine

Anni

Anni gives a clinic, salon or spa its own booking page on annibook.com. Customers pick a service or a package, a day and a time, and sign in with a WhatsApp code, no password. The business gets a calendar, bookings, customers, staff, packages, financials and a settings area where its whole brand lives. Arabic and English.

Built and run by PortousCustom software & integrations · Automation· Palestine

Ajouli Real Estate CRM

Enquiries from Facebook and Instagram lead ads, the website and Excel sheets land in one Arabic system. Each is checked by phone number so nobody is contacted twice, then handed to the next sales agent in rotation. Agents work a daily call list with statuses and follow-ups. The owner sees the funnel, the sources, the team and the unit inventory.

Built and run by PortousMobile apps · Product design· Palestine

Captain Volt

The app PalEat's riders work from. They go online, get offered nearby jobs with the pay and the distance shown up front, and follow four clear steps from the shop to the customer. Earnings, a wallet and a busy-areas heatmap are built in. One app, on iOS and Android.

Mobile apps · Custom software & integrations· Palestine

PalEat Manager

The app restaurants and shops keep by the till. A new PalEat order arrives as a loud full-screen alarm that wakes the device, staff accept it and set a preparation time, and the ticket prints on the receipt printer. It runs on Android phones, tablets and POS terminals with a built-in printer, so the same device is the order screen and the point of sale. It installs from a link and updates itself, so partners never touch an app store.

Web platforms · Custom software & integrations· Palestine

PalEat Operations

The dashboard PalEat's staff run the business from, and the backend under all six apps. Ops see live orders and rider positions on a map, assign jobs, build menus, run promotions and loyalty, manage rider applications and commissions, and pull invoices and reports.

Web platforms · Custom software & integrations· Palestine

Al Manara Admin

The portal Al Manara's staff use every day. They approve clinic accounts, load and translate the catalogue, price and discount products, answer quote requests, process orders, arrange the app's home screen, and read the sales dashboard. Languages, user groups, loyalty tiers, countries and VAT rates are switches, not code.

Built and run by PortousAI features · Custom software & integrations· Palestine

Trinks

Trinks is the tool our team runs on. It sits on your machine, watches every project we have open, and lets one person direct a fleet of AI agents by voice or text. You ask it what is happening on a project and it answers; you give it a task and it puts the right agent on it, in the right folder, and streams the work back to you live.

Mobile apps · Web platforms

Urban Pulse

A civic app in development: people share how they feel about a place, anonymously, and the app turns thousands of posts into a live map and heat map of the city's mood. Native apps for posting and browsing, and a dashboard for moderation and analytics.

Mobile apps · Custom software & integrations

GPower

A fitness membership platform in development: members buy points and use them at any gym on the network for sessions, classes, trainers and dietitians, with a QR code to check in. A companion app for front-desk staff and dashboards for gym owners are part of the same build.

Web platforms · Custom software & integrations

E-Menu

Each restaurant gets a branded menu on its own subdomain. Diners open it on their phone, pick sizes and extras, and order. The restaurant follows the order live. A reseller back office creates restaurants, sets their branding and staff, and caps storage and vendor counts per account.

Mobile apps

Amin Furniture

A WebView app: Amin Furniture's online store inside a native iOS and Android app, published under their own name in both stores, with categories, search, wishlist and cart.

Mobile apps

Harbi Group

A WebView app for a multi-brand retailer: their online store inside a native iOS and Android app, with push notifications, remote configuration and a language switch, published under the Harbi Group name.

Mobile apps · Product design

Kera

Connects preschools, teachers and parents: daily reports, assignments and messages in one place, without the paperwork.

Mobile apps · Custom software & integrations· Italy

ParkEarn

List a spare parking space or find one in a busy city, book it and pay. Built for the Italian market.

Mobile apps · Web platforms· Kuwait

AutoService

Used car parts and accessories from Kuwait's scrap market, delivered to your home or garage the next day.

02 · Automation and AI

Work that used to take a person a morning, now done by software with a human in the loop.

Built and run by PortousAI features · Automation· Palestine

AI booking confirmation calls

When a customer books, Anni checks whether the business has calls switched on and hands the booking to an n8n workflow. Within seconds a voice agent phones the customer in Palestinian Arabic to confirm. A second workflow reads the result and confirms or cancels the booking on its own, with the transcript, the duration and the cost saved on the record.

Automation · Custom software & integrations· Palestine

Tamwili ESAP automation

Credit officers assess small businesses with KoBoToolbox forms. Each submission used to mean writing an Environmental and Social Action Plan by hand. Now the form triggers a small service that looks up every action code, fills the Word template and emails the finished plan to the officer, with dropdowns ready to edit.

Automation · AI features

TikTonic ordering bot

TikTonic's merchants order stock by chatting. The bot recognises them by phone number, shows the catalogue with pictures, builds a cart, places the order, and answers questions about balance, invoices and history. Built on Telegram for testing and designed to move to WhatsApp.

Custom software & integrations · Support & operations

Self-hosted WhatsApp gateway

We run an open-source WhatsApp gateway on our own infrastructure and connect it to Anni, so customers get their sign-in code on WhatsApp in seconds. Multi-session, signed webhooks, an API, and n8n nodes for automations. We did not write it. We chose it, branded it and operate it.

AI features · Product design· Palestine

PalEat marketing automation

In-app banners for PalEat's vendors are produced by an AI agent working from a written playbook. It reviews the vendor's real assets, writes a brief, and generates matched Arabic and English banners at the exact size the app needs, with a hard rule never to invent a price or an offer. Short marketing videos are rendered from code.

03 · Payments and integrations

The connections that make a product real: cards, wallets, maps, messaging, and the systems clients already use.

Custom software & integrations · Mobile apps· Palestine

Card and Apple Pay payments

We integrated CyberSource, through Arab Bank, in two ways. Inside PalEat for Apple Pay, saved cards, Unified Checkout and refunds. And as a standalone payment platform any of our products can call, which holds each merchant's credentials, builds the checkout, receives the bank's callback and forwards a signed webhook.

Custom software & integrations· Palestine

MapHero routing and maps

PalEat prices deliveries and finds riders by real road distance, not a straight line. We integrated MapHero across the backend, the dashboard and both customer apps: address autocomplete, reverse geocoding, route distance and time, multi-stop routes for the ops map, and delivery-zone polygons.

Mobile apps · Product design· Palestine

iOS Live Activities and Liquid Glass

PalEat customers watch their order move from the kitchen to the door on the Lock Screen and in the Dynamic Island without opening the app. The backend pushes every status change straight to the activity. Both PalEat and Al Manara adopted iOS 26 Liquid Glass for tab bars and controls, with a fallback on older iPhones.

04 · Studies and consulting

Research and advice before anyone writes code, so the code that follows is the right code.

Product design· Palestine

Gloria Jean's Coffees Palestine, app study

Before writing code, we studied. We looked at what the best café apps do, mapped what a five-branch premium café in Palestine should copy, skip or do differently, and delivered a bilingual master study, a feature checklist, wireframes and a three-phase plan with fourteen decisions for the client to make.

Product design· Palestine

Jerusalem Water Undertaking, app study

An app study for a water utility's customer app: eighty-seven phone-sized screens covering the customer journey, delivered as a study.

05 · Web and events

Websites, landing pages and event sites with a deadline that could not move.

Web platforms· Palestine

Know Europe 2024

An Arabic website for a schools competition about the European Union. It counted down to the opening, explained how to enter, linked the reading sources, and switched the daily quiz link automatically for six contest days. Built in seventeen days.

Web platforms· Palestine

PalEat website and rider application

PalEat's public site. It sends visitors to the right store, lets would-be riders apply and upload their licence, hosts the legal pages in Arabic and English, and serves the files that make links open inside the app.

In numbers

Since
2015
Products shipped
14
Countries
3
Languages, every product
2

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