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Services / Automation

Automation

The tasks your team repeats every day, chasing, copying, formatting, sending, we turn into flows that run on their own and tell you when something needs a human.

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What you get

  • A map of what repeats and what it costs you
  • Flows that run on schedule or on events, with clear alerts
  • Documents, invoices and reports generated automatically
  • A simple place to see what ran, and what didn't

Good for

  • Order, invoice and document handling
  • Customer notifications and follow-ups
  • Reporting that today takes someone a whole morning

How we work

Six steps. The same ones every time.

You always know which step we are on, what is done, and what comes next.

  1. 01

    Discover

    We understand your business, your users and what the product must achieve, in plain numbers.

  2. 02

    Design

    Flows, screens and the data model, tested with you before anything is built.

  3. 03

    Build

    We build in weekly steps and show you working software, not slides.

  4. 04

    Test

    Real devices, real data, real edge cases, and your team tries it too.

  5. 05

    Launch

    We put it live carefully, with your team, with a way back if needed.

  6. 06

    Support

    We keep it running: monitoring, fixes, improvements, every month.

Related work

Where we've done this

All work →

Built and run by PortousCustom software & integrations · Automation· Palestine

Ajouli Real Estate CRM

Enquiries from Facebook and Instagram lead ads, the website and Excel sheets land in one Arabic system. Each is checked by phone number so nobody is contacted twice, then handed to the next sales agent in rotation. Agents work a daily call list with statuses and follow-ups. The owner sees the funnel, the sources, the team and the unit inventory.

Web platforms · Custom software & integrations· Palestine

PalEat Operations

The dashboard PalEat's staff run the business from, and the backend under all six apps. Ops see live orders and rider positions on a map, assign jobs, build menus, run promotions and loyalty, manage rider applications and commissions, and pull invoices and reports.

Built and run by PortousAI features · Automation· Palestine

AI booking confirmation calls

When a customer books, Anni checks whether the business has calls switched on and hands the booking to an n8n workflow. Within seconds a voice agent phones the customer in Palestinian Arabic to confirm. A second workflow reads the result and confirms or cancels the booking on its own, with the transcript, the duration and the cost saved on the record.

Questions

Things people ask us

Do we need new software for this?
Often not. We connect what you have and add only what's missing.
What if it breaks?
Every flow has a fallback and an alert. Nothing silently stops.
Can this include AI?
Yes, where it helps, reading documents, sorting requests, drafting replies. See AI features.

Other services

Have a product in mind?

Tell us the problem in a few lines. We'll tell you what it needs, what it costs, and how long it takes.

Start a projectSee our work