Work / Jerusalem Water Undertaking, app study
Studies and consulting
An app study for a water utility: eighty-seven screens of the customer journey.
An app study for a water utility's customer app: eighty-seven phone-sized screens covering the customer journey, delivered as a study.
- Client
- Jerusalem Water Undertaking
- Industry
- Utilities
- Services
- Product design
- Platforms
- App study
- Year
- 2025
- Where
- Palestine
Results
- Screens
- 87
- Format
- App study
- Delivered
- 2025
The challenge
A utility's customer journey, mapped screen by screen before anyone writes code.
What we did
Eighty-seven phone screens covering the whole journey, delivered as a study the utility can build from.
The outcome
Study delivered in 2025.
Next screens
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